
Instruction Manual PCD 650
110
8. General Information
8.1 Warranty
Eutech Instruments supplies this meter with a 3-year warranty and 6-month
warranty for electrode against manufacturing defects from the date of
purchase. If repair or adjustment is necessary and has not been the result of
abuse or misuse within the designated period, please return – freight pre-paid
– and correction will be made without charge. Eutech Instruments/ Oakton
Instruments will determine if the product problem is due to deviations or
customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorized modification or misuse
• Operation outside of the environment specifications of the products
8.2 Return of Goods
Before returning goods for any reason whatsoever, the Customer Service
Dept. has to be informed in advance. Items must be carefully packed to
prevent damage during shipment, and insured against possible damage or
loss. Eutech Instruments/ Oakton Instruments will not be responsible for any
damage resulting from careless or insufficient packing.
Warning: Shipping damage as a result of inadequate packaging is the
user's/distributor’s responsibility. Please follow the guidelines below before
shipment.
8.3 Guidelines for Returning Unit for Repair
Use the original packaging material if possible when shipping the unit for
repair. Otherwise wrap it with bubble pack and use a corrugated box for
additional protection. Include a brief description of any faults suspected for
the convenience of Customer Service Dept., if possible.
Comentarios a estos manuales